HM Review Hub
Today, more than ever, reviews are needed to drive new patients to your practice. Research has shown that 88% of consumers trust online reviews as much as personal recommendations. In a matter of seconds, a potential patient can find plenty of online results for different dental practices. But in most situations, a decision of which dentist to go to is based on the practice’s online reputation.
It’s not just potential patients taking notice — the search engines are as well. Search engines like Google, Bing, and Yahoo! seek to provide the most relevant results to their users. If a potential patient is searching for a local dentist, the search engine wants to return the best results possible. So how do they do that? They show you the highest rated, most reviewed dental offices, of course. A dentist with a high average rating and many reviews is one that people love — and they think you will too.
Although good online reviews can greatly help with search engine results and obtaining new patients, bad reviews can do the opposite. With Review Hub you’re in control of which reviews go where. We give you the ability to easily request, control, and manage patient reviews on social media as well as on your website.
easy as 1, 2, 3
1 – Had a good appointment? Easily send a quick text message or email asking the patient to let you know how you did.
2 – Not so great reviews will be sent to you privately. Great reviews will be shared on your social media pages and review websites.
3 – Choose which reviews you would like displayed on your website.
Your In Control
Solve Not So Great Reviews
If a patient gives you 1-3 stars you will be privately messaged.
Share The Good Reviews
If a patient gives you 4-5 stars they can be shared on your social media pages.
Review Hub Dashboard
Manage Social Media
In the Account Info area of your online dashboard you have the ability to manage your social media review page links and other important information about your account.
Requesting a review from a happy patient has never been easier. In the Request Reviews area of the dashboard you have the ability to send a text message or email asking a patient for feedback.
In the Manage Reviews area you have the ability to view all reviews. You can then choose the reviews you would like to have added to your website.
Have questions? Get Answers.
In the FAQ section of the dashboard you can learn about available social media platforms as well as how your Review Hub works.